Privacy Policy

Information we collect

We may collect information you provide when you request a quote, contact us, place an order, approve a design, upload artwork, or otherwise communicate with Wise Designs.

• Contact information such as your name and email address.
• Project and order details, including measurements, personalization, colors, dates, delivery information, and messages.
• Files you choose to submit, such as logos, photographs, sketches, and inspiration images.
• Transaction and fulfillment information. Full payment-card details are handled by the selected payment processor rather than stored directly by Wise Designs.
• Technical information that may be collected automatically, such as device type, browser, pages viewed, approximate location derived from an IP address, and essential cookie or local-storage data.

How we use information

• Respond to questions and prepare quotes.
• Design, produce, personalize, fulfill, deliver, and support orders.
• Send project updates, proof requests, order confirmations, and service messages.
• Maintain the website, remember a shopping bag, prevent misuse, and improve customer experience.
• Meet tax, accounting, legal, safety, and recordkeeping obligations.

When information may be shared

Wise Designs does not sell personal information for money. Information may be shared only as reasonably needed with service providers that support website hosting, email, payments, shipping, analytics, file storage, bookkeeping, or other business operations; when required by law or to protect rights and safety; or as part of a business transfer. Service providers may use information only for the services they provide, subject to their own terms and privacy practices.

Cookies and local storage

The website may use essential cookies or browser storage to support functions such as navigation and the shopping bag. If analytics or advertising tools are added, this policy and any consent choices will be updated. You can control many cookies through your browser, although disabling essential storage may affect site features.

Retention and security

We keep personal information only as long as reasonably necessary for the purpose collected, customer service, business records, legal obligations, and dispute resolution. We use reasonable administrative, technical, and physical safeguards appropriate to the information involved. No website, transmission, or storage system can be guaranteed completely secure.

Children’s privacy

This website is intended for adults and is not directed to children under 13. Wise Designs does not knowingly collect personal information from children under 13. If you believe a child provided information, please contact us so it can be reviewed and deleted when appropriate.

Your choices

You may ask to review, correct, or delete personal information you provided, subject to legal and business-record requirements. You may also opt out of nonessential marketing messages using the instructions in the message or by contacting us.

Changes and contact

We may update this policy as the website, service providers, or legal requirements change. The effective date below will be revised when material changes are published.

Privacy questions or requests may be sent to info@wisedesignsaz.com.